Questions and answers

How do I get into the alpha?
Request access on this site. Every request is read by hand. When yours is accepted, we mail you; then you create your game login on your personal status page, download the launcher, log in and press PLAY. New here? Getting started walks you through your first hour.
Is AegisRO2 free?
Yes. AegisRO2 is free and non-commercial: there is no cash shop and nothing to buy.
Is AegisRO2 official?
No. AegisRO2 is a non-commercial fan preservation project and is not affiliated with Gravity Co., Ltd., who own Ragnarok Online 2.
What happened to Ragnarok Online 2?
Ragnarok Online 2: The Gate of the World had a short, troubled launch in 2007. It was scrapped and later replaced by a completely different game, Legend of the Second. AegisRO2 brings The Gate of the World back; The Remake tells how.
Windows says "Windows protected your PC". What do I do?
That is normal: the launcher is new and not signed with a paid certificate yet. Click "More info", then "Run anyway".
Which computers can play?
Windows 10 or 11 with a graphics card that supports DirectX 9, or an Apple Silicon Mac (M1 or newer) with macOS 26 or newer.
Can I play on a Steam Deck or a Mac?
Yes. It runs on a Steam Deck with Proton, and it has its own Mac version for Apple Silicon Macs with macOS 26 or newer. Older Macs can use CrossOver. Playing on a Steam Deck or a Mac shows the steps.
How much disk space do I need?
The game download is about 4.5 GB. Keep about 10 GB free.
Where is the game installed?
In your own user folder (%LOCALAPPDATA%\AegisRO2\Game), so you do not need administrator rights. Every time you start the launcher it checks the files and downloads only what changed.
What does the female or male choice mean?
In Ragnarok Online 2 every character on a game login has the login's gender. You choose it once, when you create your login, and it cannot be changed later.
How long until my new login works?
About a minute. We mail you when your login is ready, and your status page says so too.
I forgot my password. What now?
Go to Forgot your password? and enter your game login or your email address. We mail you a link to choose a new password; it works once, for one hour. The new password works in the launcher and the game within a minute.
The game says a Microsoft Visual C++ file is missing.
The game uses the Microsoft Visual C++ 2005 runtime. It comes with the game, but if Windows still reports it missing, install Microsoft's "Visual C++ 2005 SP1 Redistributable (x86)" and start the game again.
Does the launcher save my password?
No, never. It can remember your account name if you tick that box.
Is there a Discord?
Yes: join our Discord for the news, the server status and to chat with other players. The best way to report a bug is the "Report a problem" button in the launcher, or "Report a bug" on My account (ro2remake.com/account), so it reaches us with your login and, from the launcher, your game log.